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Right of withdrawal


By ordering or purchasing the goods, the customer / buyer accepts the following terms of delivery and payment:


Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. In order to exercise your right of withdrawal, you must contact us


Pearl & Consulting

Da Silva UG - Paula Alexandra Da Silva

Sthalsweg 8

51143 Cologne

Phone 01712762317 - Email:


by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.  In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.


Consequences of the withdrawal

If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You have the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract

Pearl & Consulting Da Silva UG - Paula Alexandra Da Silva - Stahlsweg 8 - 51143 Cologne - Phone 01712762317 - Email:  to return or hand over to The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.


Sample withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)



Pearl & Consulting Da Silva UG - Paula Alexandra Da Silva - Stahlsweg 8 - 51143 Cologne - Phone 01712762317




I / we hereby revoke (delete inapplicable) the contract concluded by me / us (delete inapplicable) for the purchase of the following goods (name of goods) /
or the provision of the following service (naming the services)


- Ordered on (date) / received on (date)



- Name of the product



- Name of the consumer (s)




- Address of the consumer (s)










Signature of the consumer (s) (only when notified on paper)





You can copy, print and send this form. It is also included with the respective order.

There is no right of withdrawal for goods from my studio that have been manufactured according to customer requirements or customer specifications or that have been clearly tailored to personal taste and color requirements.

There is also no right of withdrawal for custom-made products.

End of revocation.

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